FREE SHIPPING IN THE US
.png)
Shipping Policy
At LiftMo, we are committed to delivering your order quickly, securely, and reliably. This Shipping Policy outlines all the important details regarding how and when your items will be shipped, the costs involved, tracking information, and what to do in case of any issues. Please read it carefully before placing your order.
If you have any questions, feel free to reach out to us at support@liftmo.co.
1. Domestic Shipping (United States)
We proudly ship our products anywhere in the USA. Whether you’re on the West Coast, East Coast, or anywhere in between, we’ve got you covered.
Shipping Carriers
We primarily use the following trusted carriers:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (on select orders)
The carrier may vary depending on your location, order size, and current shipping conditions.
Estimated Delivery Time
Standard shipping typically takes:
3–7 business days for most U.S. destinations
Remote or rural areas may take an additional 1–3 days
Please note that these are estimated time frames and do not include weekends or holidays.
2. Order Processing Time
Orders are processed Monday through Friday, excluding holidays.
Processing time: 1–2 business days
Orders placed after 3:00 PM EST will be processed the following business day
You will receive a confirmation email once your order has shipped, including your tracking number
We work hard to ship your order as fast as possible, but during high-volume periods (such as holidays, product launches, or promotional sales), there may be slight delays.
3. Shipping Rates
We offer transparent, flat-rate shipping across the USA.
Standard Shipping (3–7 business days): $4.99
Free Shipping: On all U.S. orders over $50
Shipping rates are calculated at checkout and will be visible before finalizing your purchase
At this time, we do not offer expedited shipping options—but we're working on it for the future.
4. Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package directly through the carrier’s website.
If you haven’t received your tracking number within 3 business days of placing your order, please email us at support@liftmo.co with your order number.
5. Incorrect Shipping Information
It is the customer’s responsibility to provide an accurate and complete shipping address at the time of checkout.
If the package is returned to us due to:
An incorrect or incomplete address
Failure to claim or pick up the package
Delivery refusal
You will be responsible for any additional shipping fees to have the item resent.
Please double-check your address before confirming your order!
6. Lost or Stolen Packages
LiftMo is not liable for lost or stolen packages once they are marked “Delivered” by the carrier. If your tracking information shows that your package was delivered but you haven’t received it:
Check your mailbox, porch, garage, or with a neighbor
Contact the shipping carrier directly
If needed, reach out to us and we’ll do our best to assist you
We recommend purchasing from a secure delivery address to avoid these types of issues.
7. Damaged Packages or Products
If your package arrives damaged or your product is defective due to shipping issues, please contact us within 7 days of receiving the item.
To assist you quickly, please email support@liftmo.co with the following:
Your order number
A description of the issue
Clear photos of the damage (packaging and product)
Once we review your claim, we may offer a replacement or a suitable resolution at our discretion.
8. Shipping Restrictions
Currently, we only ship within the United States. We do not offer international shipping at this time. We’re working toward expanding globally in the near future.
We also do not ship to:
P.O. Boxes (for large items)
APO/FPO military addresses (at this time)
Please provide a physical U.S. address when placing your order.
9. Holiday Shipping Notice
During peak holiday seasons (November–December), shipping carriers may experience delays beyond our control. We recommend ordering early to ensure delivery before major holidays.
Please also note that our fulfillment center may observe certain holidays, which can impact processing times.
10. Delivery Delays or Force Majeure
LiftMo is not responsible for delays caused by events beyond our control, including:
Severe weather conditions
Natural disasters
Carrier issues
Customs delays (in the future for international orders)
Acts of God or government
We will do our best to notify customers of any known delays affecting fulfillment or delivery.
11. Order Not Received
If your tracking shows “Delivered” but your package has not arrived:
Double-check the delivery location and ask household members or neighbors.
Wait 24–48 hours—sometimes packages are marked delivered early.
Contact the carrier with your tracking number.
If needed, reach out to support@liftmo.co and we’ll do our best to help.
Please note: We are not responsible for packages marked as delivered by the carrier.
12. Questions? We're Here to Help.
For any shipping-related questions, please don’t hesitate to contact our support team. We’re happy to help resolve issues or clarify your order status.